Privacy Policy

Union Park Automotive Group Inc does not sell, rent, or share mobile opt-in data or consent for SMS text messaging with any third party for marketing purposes. Mobile information is shared only with service providers acting on our behalf, and only as required to deliver the messages you requested.

1. Introduction

This Privacy Policy explains how Union Park Automotive Group Inc ("Union Park Automotive Group Inc," "we," "us," or "our") collects, uses, discloses, and protects information about you when you visit our website, contact us, purchase or service a vehicle, or participate in our SMS text messaging program. By using our website or services, you agree to the practices described here.

2. Information We Collect

We collect the following categories of information:

• Information you provide: name, email address, mailing address, telephone or mobile number, vehicle information, and the contents of messages you send us through our contact form, by email, or by text.
• Transaction information: records of vehicle purchases, leases, service and repair orders, parts orders, and financing applications.
• SMS consent records: the date, time, and method by which you provided consent to receive transactional or marketing text messages, and any subsequent opt-out.
• Automatically collected information: IP address, browser type, device type, pages viewed, and referring URLs, collected through cookies and similar technologies.

3. How We Use Your Information

• To respond to your inquiries and requests.
• To sell, lease, service, and repair vehicles and to fulfill parts orders.
• To send transactional messages such as appointment reminders, order confirmations, service status updates, and account notifications, where you have consented.
• To send marketing and promotional messages, where you have separately consented.
• To process financing applications and comply with legal, tax, safety-recall, and recordkeeping obligations.
• To maintain the security and performance of our website.

4. SMS Text Messaging and Consent

Providing a mobile number is optional and is never a condition of purchasing, leasing, servicing, or financing a vehicle. We use two separate, independent opt-ins: one for transactional messages and one for marketing messages. Checking one does not enroll you in the other.

No mobile information obtained as part of the SMS consent process will be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third party except subcontractors and service providers, such as our SMS platform and messaging aggregators, who assist us in delivering the messages you requested, or where disclosure is required by law.

Message frequency may vary. Message and data rates may apply. Reply HELP for help or STOP to opt out at any time. Carriers are not liable for delayed or undelivered messages.

5. How We Share Information

We do not sell your personal information. We share information only in these circumstances:

• Service providers: vendors who perform services on our behalf, including SMS and email platforms, hosting providers, CRM systems, and payment processors, bound by contract to use the information only to provide those services.
• Manufacturers and lenders: where necessary to complete a warranty claim, recall, financing application, or lease you have requested.
• Legal requirements: where required by law, subpoena, court order, or to protect our rights, property, or the safety of others.
• Business transfers: in connection with a merger, acquisition, or sale of assets, subject to this Policy.

6. Data Security

We maintain administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information for as long as needed to provide our services and to satisfy legal, accounting, warranty, and reporting requirements. Records of SMS consent and opt-out are retained for the period required to demonstrate compliance with applicable telecommunications regulations.

8. Your Rights and Choices

• Text messages: reply STOP to any message to opt out, or contact us using the details below. Opting out of marketing messages does not affect transactional messages you have separately consented to, and vice versa.
• Email: use the unsubscribe link in any marketing email.
• Access and correction: you may request access to, correction of, or deletion of your personal information, subject to legal limits.
• Cookies: most browsers allow you to refuse or delete cookies; some site features may not function as a result.

9. Children's Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will delete it.

10. Changes to This Policy and Contact Us

We may update this Privacy Policy from time to time. Material changes will be posted on this page with a revised effective date. Questions about this Policy or our privacy practices may be directed to: